Frequently Asked Questions (FAQs)

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We recommend booking at least 2 to 4 days prior for local house shifting within Gurgaon/Bhiwadi, and 5 to 7 days in advance for intercity or long-distance moves. Early booking guarantees container truck allocation and preferred morning time slots.

Express Service Tip: Urgent same-day local moving bookings are also accommodated subject to container truck availability.

Shifting charges depend on 4 primary factors: 1) Total volume/weight of goods, 2) Distance between pickup and destination, 3) Quality of packing materials required (bubble wrap, corrugated boxes, wooden crates), and 4) Floor level & elevator availability.

Zero Hidden Cost Guarantee: We provide 100% transparent written binding quotations with zero last-minute surprises.

Yes, Full Goods Transit Insurance is highly recommended for all long-distance and valuable household relocations. It covers 100% of the declared item value against unforeseen highway accidents, fire, spillages, or natural calamities during transit.

Fast Claims Assistance: Our dedicated claim manager assists in fast reimbursement within 7-10 working days.

We utilize a specialized 5-Layer Protective Packing System for all fragile household items. LED TVs and mirrors are wrapped in thick air-bubble sheets, double-wall corrugated cardboard, high-density foam edge guards, and encased inside customized wooden crates. Delicate glassware is tissue-wrapped and packed in padded boxes with foam peanuts.

No! We NEVER drive your car or motorcycle on highways. Cars are loaded into covered hydraulic car carrier trailers using rubberized loading ramps and secured with wheel stoppers & safety belts. Motorcycles are packed in customized heavy wooden crating with 24/7 GPS location tracking.

Yes! All Lohia fleet container vehicles are equipped with real-time GPS tracking devices. You receive automated location updates every morning and evening on WhatsApp, along with direct phone access to your assigned Move Coordinator.

Absolutely! Our comprehensive move service includes complete unloading, unpacking, furniture placement, and re-assembly of beds, double-door wardrobes, dining tables, and modular sofas at your new home. Our team also removes all leftover packing debris so your home is ready immediately.

For safety and legal compliance, we cannot transport hazardous items including: LPG gas cylinders, kerosene, petrol/diesel, fireworks, paints, matches, acids, corrosive chemicals, jewellery, cash, property deeds, and perishable food items.

Yes! We operate state-of-the-art warehouse facilities in Gurgaon and Bhiwadi. Features include 24/7 CCTV surveillance, fire fighting systems, quarterly pest control treatments, moisture protection, and barcode inventory tagging for short-term (weekly) or long-term (monthly/yearly) storage.

We execute office moves overnight or over weekends. Server racks, desktop monitors, cabling, modular workstations, and official archives are color-coded and systematic packed. We reinstall everything before Monday morning so your business experiences zero operational downtime.

We understand plans change! We offer free date rescheduling. Simply inform your Move Coordinator at least 24 to 48 hours prior to your scheduled packing date, and we will reschedule your move to your new preferred date without any penalty charges.

Getting a quote is fast and free! You can: 1) Call us directly at +91 9911590222, 2) Send a message on WhatsApp with your item list, or 3) Request a free home survey where our officer visits your home to inspect items and give an exact binding quotation.

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